Privacy Policy & Terms

1. Information We Collect

When you use SmartHotel, we collect information that you provide directly to us, such as your name, email address, hotel details, and payment information. We also automatically collect data about your usage of our platform to improve performance and user experience.

2. How We Use Your Data

• To provide, maintain, and improve our services.
• To process transactions and send related information, including invoices.
• To send technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment data is processed securely via compliant third-party payment processors.

4. Third-Party Services

Our service may contain links to third-party websites or services (e.g., WhatsApp integration) that are not owned or controlled by SmartHotel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.

5. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.